Terms & Conditions
Last updated: November 29, 2025
Overview
This website is operated by Minerva Medical. Throughout the site, the terms “we”, “us” and “our” refer to Minerva Medical. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms & Conditions (“Terms of Service”, “Terms”), including additional terms and policies referenced here or available by hyperlink. These Terms apply to all users of the site, including, without limitation, browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms carefully before accessing or using the website. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.
Any new features or tools added to the store will also be subject to these Terms. You can review the most current version at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the website following any changes constitutes acceptance of those changes.
1. Online Store Terms
By agreeing to these Terms, you represent that you are at least the age of majority in your province/state of residence, or that you are the age of majority and have given us consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including copyright laws). You must not transmit any worms, viruses, or code of a destructive nature. A breach or violation of any Terms will result in immediate termination of your Services.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion or use of the Service, or access to the Service or any contact on the website through which the Service is provided, without our express written permission. Headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
3. Accuracy, Completeness & Timeliness of Information
We are not responsible if information on this site is not accurate, complete, or current. Material on this site is provided for general information and should not be relied upon as the sole basis for decisions without consulting primary, more accurate, more complete, or more timely sources. Any reliance is at your own risk.
This site may contain historical information that is not current and is provided for reference only. We reserve the right to modify contents at any time, but we have no obligation to update information. You agree it is your responsibility to monitor changes.
4. Modifications to the Service & Prices
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part/content) without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance.
5. Products or Services
Certain products or services may be available exclusively online and may have limited quantities. Returns or exchanges are handled according to our Shipping & Returns Policy.
We make every effort to display product colors and images accurately; however, we cannot guarantee your monitor’s display is accurate.
We reserve the right to limit sales of our products or Services to any person, geographic region, or jurisdiction and to limit quantities. All descriptions and pricing are subject to change at any time without notice, at our sole discretion. We may discontinue any product at any time. Any offer is void where prohibited.
We do not warrant that the quality of products, services, information, or other material purchased or obtained by you will meet expectations, or that errors in the Service will be corrected.
6. Accuracy of Billing & Account Information
We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, per household, or per order (including orders placed under the same account, credit card, and/or billing/shipping address). If we change or cancel an order, we may attempt to notify you using the email and/or phone number provided at the time of order.
We may limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases, and promptly update your account (including email, payment details, and expiration dates) so we can complete your transactions and contact you as needed.
For details, please review our Shipping & Returns Policy.
7. Optional Tools
We may provide access to third-party tools over which we neither monitor nor have control. You acknowledge that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions and without endorsement. We have no liability arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve the terms provided by the relevant third-party provider(s). We may also offer new services and features through the website; such new features/services shall also be subject to these Terms.
8. Third-Party Links
Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to websites not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and do not warrant or have any liability for any third-party materials, websites, products, or services.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any transactions made in connection with third-party websites. Review third-party policies and practices carefully before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
9. User Comments, Feedback & Other Submissions
If, at our request, you send certain submissions (e.g., contest entries) or without a request you send creative ideas, suggestions, proposals, plans, or other materials (collectively, “comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments forwarded to us.
We are under no obligation to: (1) maintain comments in confidence; (2) pay compensation for comments; or (3) respond to comments. We may, but are not obligated to, monitor, edit, or remove content we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or that violates any party’s intellectual property or these Terms.
You agree your comments will not violate any right of any third party and will not contain unlawful, abusive, or obscene material, viruses, or malware. You may not use a false email address or mislead us or third parties as to the origin of comments. You are solely responsible for any comments you make and their accuracy.
10. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
11. Errors, Inaccuracies & Omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions (e.g., product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability). We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including pricing information, except as required by law.
12. Prohibited Uses
In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content for any unlawful purpose; to solicit others to perform unlawful acts; to violate any international, federal, provincial, or state regulations, rules, laws, or ordinances; to infringe upon our intellectual property rights or the rights of others; to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; to submit false or misleading information; to upload or transmit viruses or malicious code; to collect or track personal information of others; to spam, phish, pharm, pretext, spider, crawl, or scrape; for any obscene or immoral purpose; or to interfere with or circumvent security features of the Service or any related website.
We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
13. Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent, or warrant that your use of the Service will be uninterrupted, timely, secure, or error-free. We may remove the Service for indefinite periods or cancel the Service at any time without notice.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered through the Service are provided “as is” and “as available” without warranties or conditions of any kind, either express or implied, including implied warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Minerva Medical, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Service or any products procured using the Service.
14. Indemnification
You agree to indemnify, defend, and hold harmless Minerva Medical and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
15. Severability
If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.
16. Termination
Obligations and liabilities incurred prior to termination shall survive termination for all purposes.
These Terms are effective unless and until terminated by either you or us. You may terminate at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If, in our sole judgment, you fail (or we suspect you have failed) to comply with any term or provision, we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or we may deny you access to our Services.
17. Entire Agreement
These Terms and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written. Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
18. Governing Law
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Ontario, Canada.
19. Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check periodically for changes. Your continued use of or access to the website or the Service following any changes constitutes acceptance of those changes.
20. Contact Information
Questions about the Terms of Service should be sent to us at cs@minervamedical.ca.